Privacy & Cookie Policy
SENSO Skin Experts | Effective date: August 26, 2026
1. Overview
SENSO Skin Experts ("SENSO," "we," "us," or "our") respects your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect information when you visit sensoskinexperts.com, contact us, book or inquire about services, or otherwise interact with us (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Policy. If you do not agree with this Policy, please do not use the Services or submit personal information to us.
2. Contact Information
SENSO Skin Experts
57 West 57th St, 11th Floor, Suite 1103
New York, NY 10019
Phone: +1 646-477-9547
Website: https://sensoskinexperts.com
For privacy questions or requests, please contact us using the contact details above or through the contact form on our website.
3. Information We Collect
We may collect information directly from you, automatically when you use the website, and from service providers that support our operations. The information may include:
· Contact information, such as your name, email address, phone number, and preferred method of contact.
· Appointment, consultation, and service information, including the services you inquire about or book and the communications you send to us.
· Transaction information needed to process bookings or purchases. Payment information is handled by our payment processors and is not stored by us unless stated at the time of collection.
· Website and device information, such as IP address, browser type, operating system, pages viewed, referring URLs, approximate location, and interactions with the website.
· Any other information you choose to provide when contacting us, completing a form, or communicating with our team.
4. How We Use Information
We may use personal information to:
· Respond to inquiries, provide consultations, and manage bookings and appointments.
· Deliver and improve our services, website, customer support, and communications.
· Send appointment confirmations, reminders, service-related notifications, and other requested communications.
· Send marketing communications only where permitted by law and subject to your choices.
· Maintain website security, prevent fraud or misuse, and comply with legal obligations.
· Understand website performance and improve our content, services, and user experience.
5. SMS and Text Messaging
If you provide your mobile phone number and opt in to receive text messages, SENSO Skin Experts may send you text messages related to appointments, customer care, and, where you have agreed, promotional offers. Consent to receive marketing text messages is not a condition of purchasing services.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or UNSUBSCRIBE. For help, reply HELP. These opt-out instructions will also be displayed in the SMS disclosure shown next to each website form that collects a phone number.
TCR mobile-data commitment: No mobile information or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the requested texting service and in accordance with applicable law.
6. How We Share Information
We do not sell, rent, or share your personally identifiable information, including your mobile phone number, with third parties or affiliates for their own marketing or promotional purposes.
We may share limited information with trusted service providers only when necessary to operate our business and provide the Services. These providers may include booking and scheduling platforms, payment processors, website hosting providers, analytics providers, communications and messaging providers, and professional advisers. They may use the information only to perform services for us, subject to appropriate contractual or legal obligations.
We may also disclose information when required by law, to respond to lawful requests, protect the rights, safety, or property of SENSO Skin Experts or others, or in connection with a business transfer such as a merger, sale, financing, or acquisition.
7. Cookies and Similar Technologies
We use cookies, pixels, and similar technologies to make the website function, remember preferences, understand how visitors use the website, and measure the performance of our marketing and content. Cookies may be set by us or by service providers acting on our behalf.
You can usually control cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of parts of the website. Where required by law, we will request consent before placing non-essential cookies.
8. Marketing Choices
You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of text messages by replying STOP or UNSUBSCRIBE. Opting out of marketing communications does not prevent us from sending you non-marketing messages, such as appointment confirmations, service notices, or responses to your requests.
9. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, provide the Services, resolve disputes, meet legal obligations, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or limit certain processing. To make a request, contact us using the information in Section 2. We may need to verify your identity before responding.
11. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Third-Party Links
The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for the content or privacy practices of those third parties.
13. Changes to This Policy
We may update this Policy from time to time. We will post the revised version on this page and update the effective date above. Your continued use of the Services after an update means that you acknowledge the updated Policy.
14. Contact Us
If you have questions about this Privacy & Cookie Policy or our privacy practices, please contact SENSO Skin Experts at +1 646-477-9547 or at the address listed in Section 2.